Yassine El Aamri

Hello World, I'm Yassine.

I'm a

About

Developer with a strong background in tech support, bringing problem-solving, troubleshooting, and communication skills to software development. Passionate about learning and creating efficient, robust solutions.

Full-Stack Developer & Software Engineer

Currently expanding my development skills through intensive training in modern web technologies. My experience in technical support has equipped me with exceptional debugging abilities and user-centric thinking, essential qualities for building reliable software solutions.

Education: Software Engineering
Specialization: Full Stack Development

Languages: English, Arabic, French, Mandarin
Status: Open to Opportunities

Technologies & Skills

A comprehensive overview of the programming languages, frameworks, and tools I work with

HTML5

CSS3

Java

Python

JavaScript

Bootstrap

React

SQL

Node.js

Express.js

Curriculum Vitae

Showcasing my journey from technical support expertise to software development mastery. A comprehensive overview of my education, professional growth, and commitment to continuous learning in technology.

Summary

Software engineer with a unique blend of technical support expertise and programming skills. Committed to creating innovative solutions through continuous learning and hands-on development experience. Specialized in modern web technologies with a focus on user experience and code quality.

GitHub: github.com/yasslear
Fluent in English, Arabic, French & Mandarin Chinese
Currently pursuing Full-Stack Development

Education

Software Engineering

2015 - 2019

Xiangtan University

IT Training

2021 - 2021

IT Career Switch

CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT - Building comprehensive IT support and networking foundation.

Full-Stack Engineer Career Path

2023 - 2024

Codecademy

Comprehensive training in Node.js, JavaScript, HTML5, PostgreSQL, React.js, SQL, Git, GitHub, CSS, Express.js, jQuery, PHP, and Python.

Professional Experience

Full-stack Developer Trainee

Mar 2024 - Present

IT Career Switch

Developing proficiency in JavaScript, React, Python, Node.js, npm, HTML, CSS, Git, and GitHub
Building full-stack applications using modern web development frameworks and technologies
Applying problem-solving skills from tech support background to software development challenges
Creating efficient and robust solutions through hands-on programming practice

Technical Support Supervisor

Jan 2023 - Mar 2024

Interactive Brokers

Conducted regular training sessions for staff on the latest technology trends and troubleshooting techniques
Oversaw the resolution of complex technical problems, ensuring customer satisfaction and service quality
Monitored team performance against key performance indicators, providing feedback and coaching where necessary
Led a team in delivering high-quality technical support services

Technical Support Senior Analyst

Jun 2021 - Jan 2023

Interactive Brokers

Managed and oversaw custom-branded software creation for large-scale businesses
Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely
Developed expertise in troubleshooting complex technical issues
Maintained high customer satisfaction rates through effective problem resolution

Download CV

Portfolio

A showcase of my software development projects, demonstrating skills in full-stack development, AI programming, and modern web technologies. Each project reflects my passion for learning and creating innovative solutions.